when user tries to signon they get the following message on the Login Page.
Invalid signon time for user
This message is thrown due to a blank classid row in PSROLECLASS table. Use the following SQL to determine the Cause.
select * from psroleclass where classid = ' '
To fix this, run this SQL.
delete from psroleclass where classid = ' '
No Appserver or Webserver bounce was required.
This was tested in 8.50.10