Thursday, September 17, 2015

ios9 Safari PeopleSoft Pages appear zoomed

After the recent upgrade to iOS9 from iOS 8.4.1 on iPAd Air and iPhone 6, PeopleSoft pages appears zoomed and entire UI looks messed up using safari. Our PeopleTools environment is 8.53.12 and this is reproducible in multiple demo environments including HR and Portal 9.1.

Stpes to reproduce the issue

1. Login to HRMS 9.1/Portal 9.1 Demo instance using iPad or iPhone running iOS9 using Safari

2. Open System Profile page

Screenshot of the zoomed page.

cdas_demo1_modified

Update from Oracle Support

This is a known issue tracked by

Bug 21626379 - IOS 9 BETA 5: CLASSIC PAGES ARE NOT RENDERING PROPERLY.

Apple Development is currently working on the issue

Updates : Issue is not resolved even with release of 9.1 and according to apple support they are still investigating the issue and it will be fixed in some unknown future release. Meanwhile Oracle has provided the workaround. Please test carefully before applying the workaround.

Please refer to following E-PIA Peoplesoft Classic Pages Are Not Rendering Correctly In IOS 9 (Doc ID 2057957.1)

for the workaround. It is different for 8.53 and below and 8.54 and above. 

3 comments:

David said...

Oracle has given a workaround as of 9 October, 2015. 8.54 and later have one temporary fix and 8.53 and earlier have another.

Jubilee Phetogo Lekganyane said...

Hi

Is there a solution to this issue? My organisation uses iPads (iOS 8 & iOS 9) and all the executives need to approve transactions on their devices. unfortunately this is impossible due to this error.

the current workaround that I've recommended is using Chrome, and this seems to do the job. ultimately we would like to use the native App as iOS doesn't offer an option to change default applications.

thanks

Ketan Kothari said...

Solution is provided by Oracle. Please see the link on My Oracle support and apply the changes as recommended.: E-PIA Peoplesoft Classic Pages Are Not Rendering Correctly In IOS 9 (Doc ID 2057957.1)