(NET.334): Tuxedo cannot find the service RunAeAsync2. Make sure the application server advertising this service is booted.

If your users are calling and telling you that App engine processes are remaining in initiated status for longer time ( > 5 minute) and you observe the following message. (Assuming PSAESRV is configured)

in the $PS_CFG_HOME/appserv/prcs/<domain>/LOGS folder for SCHDLR_MMYY.LOG you will see the message

(NET.334): Tuxedo cannot find the service RunAeAsync2.  Make sure the application server advertising this service is booted.

To see all files that has this message

grep NET.334 SCHDLR*.LOG | cut -d : -f 1 | sort -u

Please note the number at the end of RunAeAsync. It could be 1 thru n depending on number of PSAESRV configured. What this message means that the PSAESRV and number at the RunAeSync is not running for e.g. in this case PSAESRV that provides service RunAeSync2 is not running.

You will also see in the same folder for TUXLOG.MMDDYY the following message

010135.abc.com!restartsrv.16887.414156544.-2: server AESRV/2: CMDTUX_CAT:1684: ERROR: Application initialization failure

010135.abc.com!restartsrv.16887.414156544.-2: server AESRV/2: CMDTUX_CAT:587: INFO: Cannot restart server, scheduling for cleanup

grep CMDTUX_CAT:1684 TUXLOG.*

Resolution

What this means is that for some reason PSAESRV has crashed and Tuxedo restart process is not able to restart PSAESRV process.

You have 2 option 2 fix the issue.

Option 1 : Shutdown and Restart the server

Option 2: Manually start the PSAERV process using command line without shutting down and restarting the server.

Option 2 is preferred, if you have other PSAESRV processes running in process monitor that will be killed if you try to stop the process scheduler.

Start PSADMIN (cd $PS_HOME/appserv; ./psadmin)

Select 2 for process Scheduler

Select 1 for Administer a domain

Select 1for appropriate Process Scheduler Domain

Select 5 for TUXEDO command line (tmadmin)

Type

boot -g AESRV -i 1

(Change -I 1 to appropriate number for PSAESRV process that crashed Determined from the number at the end of RunAeSync).

Observed this issue in PeopleTools : 8.53.12 and Linux : Red Hat 6.3 64 bit.

Application Engine Program : PSPAL::Abort: Unexpected signal received

When we create a Application engine program which refers to an State record, and migrate it to other environment without migrating the State record, it gets migrated successfully. Trying to run this program on the Batch Server gives the following error message.

Record XYZ not defined (108,505)
1341: 1301685557: PSPAL::Abort: Unexpected signal received
1341: 1301685557: PSPAL::Abort: Location: /vob/peopletools/src/pspal/exception_sigaction.cpp:492: RecoverableSignalHandler
1341: 1301685557: PSPAL::Abort: Generating process state report to /xxx/xxx/scripts/LOGS/psae.1341/process_state.txt
1341: 1301685557: PSPAL::Abort: Terminating process now.

in Windows
2564: 1301686035: PSPAL::Abort: Unrecoverable exception received
2564: 1301686035: PSPAL::Abort: Location: E:\pt85010b-retail\peopletools\SRC\pspal\exception_winunhandled.cpp:577: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
2564: 1301686035: PSPAL::Abort: Abort diagnostics generation is currently disabled
2564: 1301686035: PSPAL::Abort: Terminating process now.
PeopleTools 8.50.10 - Application Engine
Copyright (c) 1988-2011 PeopleSoft, Inc.
All Rights Reserved

Record XYZ not defined (108,505)
Message Set Number: 108
Message Number: 505
Message Reason: Record XYZ not defined (108,505)

Workaround
Copy the missing AET Record to the target database and it application engine program will work fine.